hi
try to quote the 15 as in '15' or use QueueName => 'yourQueue'
hiw
-p.
"Eric Boudrand" @otrs.org on 09/11/2006 16:02:41
Please respond to "Development community of OTRS.org"
Sent by: dev-bounces@otrs.org
To: "Development community of OTRS.org"
cc:
Subject: [dev] TicketSearch
Hello,
I am trying to find all open tickets available in a specific queue with :
my @TicketIDs = $TicketObject->TicketSearch(
Result => 'ARRAY',
States => 'open',
QueueIDs => 15,
);
This call outputs an empty array. In Ticket.pm, the function exits in line
2355. I think the problem come from the fact that there is no UserID
defined
from this search. If I add an UserID, the search look in all the queues.
How
can I restrict to this specific queue ?
Regards.
Eric Boudrand
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