
5 Jan
2004
5 Jan
'04
10:14 p.m.
Is there anyway to define a "response" to a high priority ticket? I need to have an sms message sent to a phone containing some basic info about the ticket, i.e. customer name and number.... Any thoughts on how that could be implemented? Thanks David P.s. How can I modify the stats so there's not 30 different plots on one pic...?