[dev] Dynamic modifications of fields in Agent Ticket Compose

10 Mar 2009

      Hi,

I'm trying to implement a dynamic modification of some fields into a 
template by using the <dtl if> syntax but no success at the moment.

Under AgentTicketCompose.dtl, I would like to customise the value of the 
Bcc field depending on the queue on which the ticket is located :

                  <td class="contentvalue">

but this is not working at the moment.

Anyone who can help or advise please ?

Thanks,
BR.

Laurent MINOST

Laurent Minost