Hi Alex, Alexander Koch wrote:
On Wed, Aug 17, 2005 at 04:39:25PM +0200, Alexander Koch wrote:
[...] I plan to show the ticket title after the ticket number in Queue-View and in Ticket-Zoom. I have no idea where to change or define this, perhaps as an extra action like Lock, Print, ... other ideas are welcome :-)
It was easier as suspected. To show the title you can user $Data{"Title"}. To made it changeable I changed AgentTicketFreeText.[dtl|pm]. To made it searchable only a textfield with name Title was necessary.
Yes, it is planed to support it some time. :-)
Should I send patches?
Yes, you are welcome! :)
Regards, Alex
Martin -- ((otrs)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!