Especially for this scenario, since version 3.3.5 the
otrs.LoaderCache.pl script has the --generate option. Run it on both
nodes; and you will be able to log in just fine. You could call via a
cron job or after installs and upgrades on all your nodes.
But as Johannes mentioned, to do a load balanced setup which actually
makes sense, it takes a lot of thought and planning. It's not
something that works out-of-the box with the default setup.

--
Michiel

On Wed, Apr 8, 2015 at 8:54 PM, Johannes Nickel
<johannes.nickel@gmail.com> wrote:

There you have your problem. OTRS minimizes the JS and CSS Files, these
files are generated via local scripts, each per machine. It's the same for
the cache files and scripts. You can't yours simply load balance OTRS. There
are several steps you have to look after.

Regards




On Wednesday, April 8, 2015, Ali Umair <aumair@i2cinc.com> wrote:

My otrs application run on single node fine, but when run otrs application
on nodes two nodes for load balancing, after that i am getting this
exception on login page. I try to execute script of deletecache, loadcache
and rebuild config but error is still persist...

Ali

On 4/8/2015 12:34 PM, Renee B wrote:

Did you upgrade your OTRS or is it the initial installation?

On 08.04.2015 07:57, Ali Umair wrote:

Hi,

- Browser *(Client Browser firfox and chrome)*
- OS *(Client browser linx and OTRS running  on Linux)*
- OTRS Version *(3.0.6)*
- What Host (Linux, Win) *Host is linux*
- Webserver *(Apache)*
- Is anything in the logs (apache / nginx error log) and OTRS Log that
maybe related to you action
- when does the error occur?
*
When i hit on Login page.... Too Old browser message displayed and on
alert bo javascript message displayed of "*TypeError: Cannot call
method 'Init' of undefined*" in common JS file

In error log:*

[Sat Mar 28 23:44:11 2015] [error] [;] File does not exist:

/opt/iplOTRS/var/httpd/htdocs/skins/Agent/default/css-cache/CommonCSS_f0d8130800dc2d7b6a226b692b4a8776.css,
referer:

https://support.innovative-pk.com/otrs/index.pl?Action=AgentTicketSearch;Subaction=Search;Profile=last-search;SortBy=Age;OrderBy=Down;TakeLastSearch=1;StartHit=1;TicketID=161936
[Sat Mar 28 23:44:13 2015] [error] [;] File does not exist:

/opt/iplOTRS/var/httpd/htdocs/js/js-cache/CommonJS_26da628935b53a24253a5f2450c56db2.js,
referer:

https://support.innovative-pk.com/otrs/index.pl?Action=AgentTicketSearch;Subaction=Search;Profile=last-search;SortBy=Age;OrderBy=Down;TakeLastSearch=1;StartHit=1;TicketID=161936
[Sat Mar 28 23:44:22 2015] [error] [;] File does not exist:

/opt/iplOTRS/var/httpd/htdocs/js/js-cache/CommonJS_26da628935b53a24253a5f2450c56db2.js,
referer: https://support.innovative-pk.com/otrs/index.pl




--

--

Best Regards

Ali Umair

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