Hello developers,

I have a question about sending HTML mail from the OTRS system.

Is this in some kind of way possible.

I already implemented a nice HTML editor for the AgentCompose function.

So that’s already done.

But how can I change the content type from text/plain to text/html for outgoing mail?

While sending mail with HTML tags, I receive mail with plain text and plain HTML tags, without the desired styles.

I hope someone can help me or has the same question.

Because of the fact our company is using HTML templates it would be very nice to send HTML mails!

Kind regards,

Chris Reurings