Re: [dev] otrs-1.2.2 Customer ldap backend: missing utf8 support

Hi Stephan, I'm not sure if the problem still exists. If yes, the chrset convertation e. g. utf8<->iso-8859-1 just works with the current cvs Kernel/System/CustomerUser/LDAP.pm. Not with the Kernel/System/CustomerUser/LDAP.pm vom OTRS 1.2 (see doc.otrs.org). -Martin On Thu, Mar 25, 2004 at 08:54:48AM +0100, Stephan Lauffer wrote:

hi!

On Thu, Mar 25, 2004 at 12:05:41AM +0100, Robert Kehl wrote:

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From: "Robert Kehl" To: "Development community of OTRS" Date: Thu, 25 Mar 2004 00:05:41 +0100 X-Mailer: Microsoft Outlook Express 6.00.2800.1106 Subject: Re: [dev] otrs-1.2.2 Customer ldap backend: missing utf8 support

On Wednesday, March 24, 2004 6:53 PM Stephan Lauffer wrote:

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2. ^^ this one, robert?

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$Self->{CustomerUser2} = {

beepbeepbeep Typo?

<OTRSfeaturebeep>http://doc.otrs.org/cvs/en/html/customer-user-backend.h tml:

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"Note: It's also possible to define more the one "CustomerUser" config option. You just need to add a number between 1 and 10. For example "CustomerUser1".

Robert, read your docs, otrs has nice features (:

Point ;-} Nonetheless, you typed "2." - does it correspond with "more than one"?

i was trying out three different scenarios. since my ldap backend is in $Self->{CustomerUser2} and your src/dst mapping was relating on the $Self->{CustomerUserXX}, i needed to put it in there. so the "2." was something like s/2\./2nd test/ and has nothing to do with any otrs Config.pm.

-- Liebe Gruesse, with best regards Stephan Lauffer

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