
9 Jul
2009
9 Jul
'09
2:34 p.m.
Please remove me from recepients list tx From: dev-bounces@otrs.org [mailto:dev-bounces@otrs.org] On Behalf Of Le machito Sent: Thursday, July 09, 2009 10:28 AM To: otrs@otrs.org; dev@otrs.org Subject: [dev] How to create tickets to repeating tasks? Hello again :) Usually, in the helpdesk day to day work we have some repeating tasks like to install groups of Pcs. (50 Pcs = 50 tickets) Which function or method do you use in order to don't recreate many time the same ticket in OTRS? Thanks in advance for your help Raoul