24 Jul
2010
24 Jul
'10
12:03 p.m.
Hi,
What about user 1 does not have the required permissions? However, permission 'ro' would be less strict.
AFAIK, user 1 is 'root@localhost' which should have all possible permissions?
Indeed, user 1 is root@localhost. But if you have set up own groups and permissions without adding user 1 to these groups. user 1 won't see tickets in these groups - at least not in the web frontend. regards, Torsten Thau -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 personal pgp-key: 0x93E0A174 fax: +49 371 5347 625 http://www.cape-it.de