Hi, A error is occurring im my CustomerTicketOverView.pm (or in CustomerStatusView.dtl). The ticket's information look like this: """ 0 $Quote{""}","23 0 $Quote{""}","23 0 $Quote{""}","23 0 $Quote{""}","23 0 $Quote{""}","23 0 $Quote{""}","23 0 $Quote{""}","23 0 $Quote{""}","23 0 $Quote{""}","23 0 $Quote{""}","23 0 $Quote{""}","23 0 $Quote{""}","23 0 $Quote{""}","23 0 $Quote{""}","23 0 $Quote{""}","23 2007060659000105 253 days 23 hours Instalação VS.net 2005 FECHADO COM ÊXITO user0021 """ The release that my client uses is 2.1.5. So, maybe this error can be a corrected bug. But I didn't find nothing about that. Somebody know something about this error? If you want, I can send you a printscreen of the page and the piece of the HTML. Just ask me and I send to your e-mail. Thanks, Charles K Schulz