
Hi folks, Please, what does it means the error bellow ? I would like that OTRS decrypt an email when a encrypted message is sent to OTRS for a new ticket. ############## Message: Need Hash! Traceback (27148): Module: Kernel::System::Crypt::SMIME::Decrypt (v1.9) Line: 157 Module: Kernel::Output::HTML::ArticleCheckSMIME::Check (v1.8) Line: 100 Module: Kernel::Modules::AgentTicketZoom::MaskAgentZoom (v1.27) Line: 572 Module: Kernel::Modules::AgentTicketZoom::Run (v1.27) Line: 168 Module: Kernel::System::Web::InterfaceAgent::Run (v1.17) Line: 671 Module: /var/www/otrs-2.1.3/bin/cgi-bin/index.pl (v1.81) Line: 47 ############# Thanks Leo. _____ http://www.certisign.com.br/ CERTISIGNLeonardo Pereira Guimarães Analista de Suporte e Operações (21) 4501-1846 Certisign Certificadora Digital http://www.certisign.com.br/ certisign.com.br