Hi Danny, I guess in fact this is more a system setup-type question, so the best place for this will be the otrs@ list, and not the developers-list. But anyway: * Apache::DBI will only work if you have mod_perl running... it's inside an <IfModule mod_perl.c> block in the apache config file. * mod_perl with StrawberryPerl does not work; this is a known issue, see http://bugs.otrs.org/show_bug.cgi?id=4270 I hope this helps... -- ((enjoy)) - Michiel Beijen R&D OTRS AG Norsk-Data-Str 1. 61352 Bad Homburg Deutschland T: +31 (0) 6457 42418 F: +49 (0) 9421 56818-18 I: http://www.otrs.com/ Business Location: Bad Homburg, Country Court: Bad Homburg, Commercial register: 10751, Tax ID: 003 240 97505 Chairman of the Board: Burchard Steinbild, Managing Board: André Mindermann (CEO), Martin Edenhofer CU@ IIR Service Desk Forum in Mainz (Germany) and get to know more about OTRS at booth no. 12 from Nov 24-25, 2009! http://bit.ly/1rbdkT Dorp, Danny van wrote:
Hello,
I use Windows 2003 server SP2 and the OTRS windows installer otrs-2.4.5-win-installer-2.1.1
When upgrading from 2.43 last weekend I had quite some trouble. First issue was that my zzzauto.pm was no longer compatible. When I put it in the correct folder otrs stopped working. So I replaced it with the zzzauto.pm that was delivered with 2.45 and manually had to copy all settings from my own zzzauto.pm file.
Second issue is that I cannot get the apache::DBI working:
use Apache::DBI (); Apache::DBI->connect_on_init('DBI:mysql:otrs', 'otrs', 'some-pass'); use DBI ();
# enable this if you use mysql use DBD::mysql (); use Kernel::System::DB::mysql;
But when I check it in the support assessment it is not enabled.
Third issue is the mod_perl that cannot start (apache does not start when enabling it)
# load mod_perl LoadFile 'C:/OTRS/StrawberryPerl/perl/bin/perl510.dll' #LoadModule perl_module modules/mod_perl.so
And most likely reason is that mod_perl.so is not available in the installation.
Is there a new way of enabling these instances that I don't know of?
Met vriendelijke groet / Best regards,
Danny van Dorp
Webmaster and ICT Officer Applications SNV Netherlands Development Organisation Dr. Kuyperstraat 5 2514 BA The Hague Tel: +31 (0)70 344 02 57 Fax: +31 (0)70 385 55 31 Email ICT: ICTHelpdesk@snvworld.org Email personal and MSN: dvandorp@snvworld.org
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