18 Aug
2005
18 Aug
'05
10:24 a.m.
On Wed, Aug 17, 2005 at 04:39:25PM +0200, Alexander Koch wrote:
[...] I plan to show the ticket title after the ticket number in Queue-View and in Ticket-Zoom. I have no idea where to change or define this, perhaps as an extra action like Lock, Print, ... other ideas are welcome :-)
It was easier as suspected. To show the title you can user $Data{"Title"}. To made it changeable I changed AgentTicketFreeText.[dtl|pm]. To made it searchable only a textfield with name Title was necessary. Should I send patches? Regards, Alex -- Alexander Koch, mailto: ak@ilk.net ILK Internet GmbH, Akademiestrasse 25 - 27, D-76133 Karlsruhe Tel: +49 (0) 721 9100 0, Fax: +49 (0) 721 9100 191 http://www.ilk.net