[dev] Auto reply

:

Hello, I mean not I send answer, but the system, after it get my message (the case when new ticket appeare) Alex ------- You wrote: Hello, I don't know if I understand You right, but before you can send an answer You must configure Responses <-> Queue in the admin interface. Greetings, Ren? ------------- Alex schrieb:

Dear sirs ! could you send me instruction, how to turn on answer for message, I tried all options but without any result (system sending answer only inside)

My OTRS ver 2.2.5

Alex