ok, thanks for your answer. If I want to read the customers table from another server what is the best option? 1. To move all the OTRS tables in the location of the other database 2. To keep both databases separated and only modify OTRS to read customers table of the other database. I think that the first is the best, but I don't know if I am wrong ("hacer lío" as we tell it in Argentina) again, really thank you best regards Adrián I have another question, it is possible to the customers
Hi Adrian,
On Mon, Apr 19, 2004 at 09:15:14PM +0200, Deccico Adrian wrote:
Ok, but now I am more confuse than in the beginning. I am thinking for my double login problem to:
1- Read login variables from the URL. The first system pass OTRS the user and pass in the URL.
2- Use SSO.. but how? I put the code in the .pm module, then the login call the page that I set but it not seems to works with the multiple users that are in the first System.
The first system has it own users in other mysql table than the Otrs and the idea is to add a menu to access OTRS functions with the same user and password.
Please, what is the best way?
IMO to create a own OTRS-SSO module (like Kernel/System/Auth/HTTPBasicAuth.pm).
But (of course) you need to implement your own SSO mechanism into this module.
(Just the point of my view)
best regards
Adrián
Martin Edenhofer
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