11 Feb
2004
11 Feb
'04
10:37 p.m.
Hello out there, our agents open multiple browser windows to control different queues. Within this bunch of windows it is sometimes hard to find the queue with your own locked tickets. So I have had the idea to change the background for locked tickets (from light blue to light green). In case you'll find it useful too, I've attached all the diffs. The diffs are based on CVS from yesterday evening, so it should not be very hard to aply them. After aplying the diffs, you can control the color in the Config.pm with the variable $Self->{LockedTicketBackground} = "#d2e8c5"; If this variable is not defined or empty everything is working as before. I'll hope it's useful CU Dirk Scheer -- http://www.scheernet.de/