Re: [dev] Agent notifications not being sent

24 Feb 2006

      Hi Jennifer,

On Fr, Feb 24, 2006 at 03:08:13 -0700, Jennifer Valdez wrote:
...
I am not receiving agent notifications when a new ticket is entered via
the web interface. Proper notification is sent out when tickets are
entered strictly via email. Any ideas as to why it works only part of the time?
Its a bug in the current version of OTRS, but we'll fix this problem 
for the next OTRS release.
...
Jennifer Valdez
Regards,
Christian

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Re: [dev] Agent notifications not being sent

Christian Schoepplein