Hello! First of all I have to mension, that I'm no solaris expert ;-). On Mo, Mai 23, 2005 at 11:43:52 -0400, Frye, Bernie wrote:
Has anyone loaded OTRS 1.32 or higher on Solaris X86 platforms with reasonable success? I'm running into some interesting issues getting it to run successfully and I noticed that the bulk of the documentation is written for Linux type platforms. I am running our production server on Linux but am considering changing to Solaris due to database size advantages and speed advantages.
Right now I'm getting an error that the System Log is failing on connecting to a TCP socket connection to SysLog.pm. This only happens on the Solaris platform and not the Linux platform. I am willing to admit that it could be setup problems specific to the Solaris environment, but it would still be nice to have more generic Unix documentation.
ACK. If you had successfully setuped your system on solaris, we'd be very interested in your experiences ;-). I don't know, how syslogin is done on solaris, but you could try to switch the loginmode of OTRS from syslog to a plain logfile. Just set the following parameters in Kernel/Config.pm (for OTRS 2.0): $Self->{LogModule::LogFile} = '/tmp/otrs.log'; $Self->{LogModule} = 'Kernel::System::Log::File'; I'd recomment to use OTRS 2.0 even it is still beta, because this version has many new features and ofcourse we develop and fix bugs for 2.0 with a higher priority than 1.3.x. Best regards, Christian -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!