Hi Tuc, On Nov 6, 2007, at 1:34 AM, Tuc at T-B-O-H.NET wrote:
(I was told this was a better list to post to, not the standard OTRS list)
In looking closer at the code, I see some places where the system throws an :
$Self->{LogObject}->Log( Message => 'Something here', Priority => 'error', );
but then goes about its business as if nothing REALLY was wrong. The one that is of biggest concern at the current moment is :
Kernel/Output/HTML/PreferencesCustomQueue.pm, sub Param, where it says :
# check needed param if (!$Param{UserData}->{UserID}) { $Self->{LogObject}->Log(Priority => 'error', Message => "Need UserID!"); return (); }
It appears that it *ALWAYS* prints it when your doing an :
<form action="/otrs/index.pl" method="post"> <input type="hidden" name="Action" value="AdminUser"> <input type="hidden" name="Subaction" value="Add">
so is it *REALLY* an error. It appears to throw this into the Apache error log every time I attempt to add an Admin User.
Normally it shout not appear if you go into the admin user mask. So I think it's a bug (but it's working fine on my installations %-)). It would be nice if the problem would be reproducible to finde the problem. -=> So can you reproduce this on a fresh installed OTRS (only default settings). Did you some customizing on OTRS? Greetings, -Martin -- ((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Address of record: Bad Homburg Local Court: Bad Homburg, HRB 10751 Tax number: 003/240/97521 Chairman: Burchard Steinbild Chief Executive Officer: André Mindermann