http://doc.otrs.org/3.1/en/html/acl.html Am 31.10.12 18:01, schrieb Rocco Tocci:
Hi Guys, in the form of new phone ticket I would limit the choice of services depending on the type of ticket. I added this ACL in config.pm but does not work $ Self-> {TicketAcl} -> {'ACL-1'} = { Properties => { Ticket => {Type => ['Incident'],}, }, Possible => { Ticket => {Service => ['CPS-IMAC :: Add', 'CPS-IMAC :: Change'],}, }, }; work when I go to the ticket zoom I see only the services of ACL? Suggestions? Where can I find a complete documentation about the syntax and sematics of ACLs?
Thank you!
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