Dears Developers

I’m planning a implementation of OTRS and to do this, I need to know a list of activities and standard procedures.  Somebody can help me?

 

Thanks

Renê Boaventura Junior

(+55 21) 9978-9977

P Respeito ao meio ambiente e desperdício não combinam. Pense bem se realmente precisa imprimir.

                Please consider the impact to the environment and your responsibility before printing this e-mail.