Of course :) As you said, that's our copy for testing and work. That
permissions are for us to work, not our client OTRS side!
2013/4/10 David Boyes
For God’s sake, don’t connect this system to the public Internet…..****
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*From:* dev-bounces@otrs.org [mailto:dev-bounces@otrs.org] *On Behalf Of *Rafa Quiñonero Figuerola *Sent:* Wednesday, April 10, 2013 8:34 AM
*To:* Development community of OTRS *Subject:* Re: [dev] Savin an OTRS DTL file on LINUX****
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In our installation the owner of all the folders and files is the www-data with 644 permissions. Then, in the WinSCP properties, I have 777 permissions available for the WinSCP user. ****
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I've never had a problem with the permissions, but yes, maybe the folders doesn't have the right user or group.****
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The files SHOULD be owned by www-data. SCP works because the sshd on Linux runs with privilege escalation capability (it needs it to modify the permissions on ptys when someone logs in) enabled, and adds/drops privileges as needed. ** **
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File permissions of 777 open the installation to any moron in the universe modifying stuff. It’s configured correctly. Don’t mess with it. ****
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If you need to edit one of these files, use sudo, eg: ****
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sudo emacs foo.dtl****
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That will temporarily give you the ability to bypass the file permissions and update the file. See previous note, though. ****
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-- Rafa Quiñonero Figuerola Tlf: 0151-61436385 rafakorp@gmail.com