Hi all,

I could solve the problem now. The RichTextField Update has to be triggered separately as already done in AgentTicketEmail.

Greets

Daniel

function submit_compose() {

    // if RichText is enabled, update the hidden textarea now for the body content check to work correctly

    if (typeof RichTextUpdateLinkedField == 'function') {

        RichTextUpdateLinkedField();

    }

    var reg = /(xxx|XXX)/ ;

    if (document.compose.To.value == "") {

[snip]

#-- MyH dob

     else if ( reg.test(document.compose.Body.value) == true ) {

        alert('$JSText{"Please remove placeholders in the body!"}');

        if (typeof RichTextUpdateLinkedField == 'function') {

            RichTextFocus();

        }

        else {

            document.compose.Body.focus();

        }

         return false;

    }

#--

    else if [snip]

Von: dev-bounces@otrs.org [mailto:dev-bounces@otrs.org] Im Auftrag von Obee, Daniel
Gesendet: Montag, 14. Januar 2013 16:08
An: Development community of OTRS
Betreff: [dev] document.compose.Body.value won't be updated on text input (OTRS 2.4.9)

Hi all,

we’re currently running 2.4.9 with RichText enabled.

I’m trying to block email sending if a mail contains placeholders (XXX). Therefor I tried to modify the function submit_compose in the AgentTicketCompose.dtl.

function submit_compose() {

    var reg = /(xxx|XXX)/ ;

[snip]

     else if ( reg.test(document.compose.Body.value) == true ) {

        alert('$JSText{"There are still placeholders to be filled out!"}');

        document.compose.Body.focus();

        return false;

    }

[snip]

The RegEx works and if the text is found I get the alert. Unfortunately it seems the document.compose.Body.value is not updated when I alter the text in the RichText editor. Reading out the variable I continue to get the original body instead of the current content of the editor field.

Any ideas?

Greets & thanks

Daniel