Hello, I use Windows 2003 server SP2 and the OTRS windows installer otrs-2.4.5-win-installer-2.1.1 When upgrading from 2.43 last weekend I had quite some trouble. First issue was that my zzzauto.pm was no longer compatible. When I put it in the correct folder otrs stopped working. So I replaced it with the zzzauto.pm that was delivered with 2.45 and manually had to copy all settings from my own zzzauto.pm file. Second issue is that I cannot get the apache::DBI working: use Apache::DBI (); Apache::DBI->connect_on_init('DBI:mysql:otrs', 'otrs', 'some-pass'); use DBI (); # enable this if you use mysql use DBD::mysql (); use Kernel::System::DB::mysql; But when I check it in the support assessment it is not enabled. Third issue is the mod_perl that cannot start (apache does not start when enabling it) # load mod_perl LoadFile 'C:/OTRS/StrawberryPerl/perl/bin/perl510.dll' #LoadModule perl_module modules/mod_perl.so And most likely reason is that mod_perl.so is not available in the installation. Is there a new way of enabling these instances that I don't know of? Met vriendelijke groet / Best regards, Danny van Dorp Webmaster and ICT Officer Applications SNV Netherlands Development Organisation Dr. Kuyperstraat 5 2514 BA The Hague Tel: +31 (0)70 344 02 57 Fax: +31 (0)70 385 55 31 Email ICT: ICTHelpdesk@snvworld.org Email personal and MSN: dvandorp@snvworld.org DISCLAIMER This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of SNV. SNV accepts no liability for any damage caused by any virus transmitted by this email.
