Re: [dev] OTRS at NASA

Jason Dixon wrote:

We would like to keep an open channel of communication with the OTRS development team, so if anyone would like more details on what we have done to advance OTRS in our particular installation, please don't hesitate to contact me on- or off-list.

I'm not a member of the OTRS development team, but I'm sure everybody will appreciate any details about your improvements. I ask you to send an overview of them to this list. -- Alessandro Ranellucci