[dev] Menu Link to an external URL

26 Aug 2010

      Hi,

I added a new menu link by following example in OTRS dev documentation, 
this menu is now working and I have an associated 
TicketMenuAddBugzilla.pm module and dtl template associated.

My question is :

Is it possible that the link displayed in the OTRS Menu bar leads to an 
external URL, not relative one ?

...
    $Self->{LayoutObject}->Block(
     Name => 'MenuItem',
     Data => {
         %{$Param{Config}},
         %{$Param{Ticket}},
         %Param,
         Name => 'Script',
         Description => 'Something bla bla bla!',
         Link => 'Action=AgentFAQ&ItemID=$QData{"ServiceID"}',
     },
     );
...

It seems that the Link parameter will use the value to add it to the 
"Base OTRS URL" but in case we want an external link it's not what we 
are waiting for.

Thanks in advance,

BR,

Laurent MINOST

[dev] Menu Link to an external URL

Laurent Minost