Hi Mark, Mark Wallace wrote:
[...]
From AgentClose.pm
sub Run { my $Self = shift; my %Param = @_; my $Output; my $QueueID = $Self->{QueueID}; # check needed stuff # if ($Self->{Subaction} eq 'Store') { *# This value comes from AgentClose.dtl and my If statement catches it.* if ($Self->{CheckAction} eq 'Checked') { *#This is my test value I added to the AgentClose.dtl form and I get nothing*.
Here is the problem. Action, Subaction, TicketID are default params and availabe in $Self. But if you have custom params, you need to get this by: [...] my $CheckAction = $Self->{ParamObject}->GetParam(Param => 'CheckAction'); if ($CheckAction eq 'Checked') { # do something } [...] Martin -- ((otrs)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!