
Could you solve that? I don't understand why you can't save the file. I use
WinSCP to manage the file system from a Windows and I have no problems to
modify the files from OTRS.
2013/4/10 Guillermo Alberto Rosas Pereira
This is my first implementation on Linux and I'm having some troubles...
I've just edited the AgentTicketPhone.dtl but I can't save it... I guess its because the OTRS process are running (just a guess hehe). The file appears with a big lock on it.
I'm using OTRS 3.1.7 with UBUNTU Linux Server.
Can you guys help me out?? :)
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