Hi all!<div><br></div><div>I&#39;m wondering before trying it, so I can save some hours of work, is it possible to create a new state for the workflows that will be used after a ticket is closed? It would be a state like &quot;archived&quot; or &quot;stored&quot;.</div>

<div><br></div><div>The best thing would be if that is possible, if that&#39;s not possible, I&#39;ve thought about open the ticket again, and use this new state as the last one before the closed status.</div><div><br></div>

<div>What do you think about?</div><div><br></div><div>Thank you very much.<br clear="all"><div><br></div>-- <br>Rafa Quiñonero Figuerola<br>Tlf: 01577-6805709<br><a href="mailto:rafakorp@gmail.com" target="_blank">rafakorp@gmail.com</a><br>


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