
3 May
2005
3 May
'05
4:21 p.m.
[What happens when you click "send" instead of "attach"? :)] So, now it _is_ attached: this is a ~otrs/Kernel/System/Ticket/Number/ generator for a shorter hexa numbering with kind of checksum. Our customers complained about the DateCheck's length, so this is shorter. The output ticket numbers are like: Ticket# 70141D0. In /etc/otrs/Kernel/Config.pm: $Self->{'Ticket::NumberGenerator'} = 'Kernel::System::Ticket::Number::HexCheck'; $Self->{'Ticket::NumberGenerator::HexCheck::MinCounterSize'} = 5; Enjoy! -- Now using M2, Opera's e-mail client: http://www.opera.com/m2/