Hi everybody, I'm right now developing a module to connect an network manager with OTRS usign the RPC feature. But, when i try to run scripts/rpc-example.pl i got empty returns in the variables; in other words, i got this: [eraffoul@pasante scripts]$ ./rpc-example.pl NOTICE: TicketObject->TicketCreateNumber() Use of uninitialized value in concatenation (.) or string at ./rpc- example.pl line 33. NOTICE: New Ticket Number is: NOTICE: TicketObject->TicketGet(TicketID => 1) Use of uninitialized value in concatenation (.) or string at ./rpc- example.pl line 38. NOTICE: Ticket Number is: Use of uninitialized value in concatenation (.) or string at ./rpc- example.pl line 39. NOTICE: Ticket State is: Use of uninitialized value in concatenation (.) or string at ./rpc- example.pl line 40. NOTICE: Ticket Queue is: Any idea??