[dev] workflow in PendingJobs.pl

Hi, wouldn't it be more useful if PendingJobs.pl reminds about pending tickets first? So agents would receive an email if a ticket has reached pending time. Afterwards the state of that ticket could be set to "open" or whatever. Applying this is quite simple. Just put everything below "# do ticket auto jobs" (except the final exit) after the copyright notice. Regards, Felix