Hi
I'm installing OTRS on CentOS 4 (RHEL4) and there were a couple
things I noticed:
1. The Red Hat SRPMs won't rebuild using a non-root account.
2. The RPM I initially built depended on sendmail, but the server I
want to run on is using postfix (the CentOS 4 postfix,
system-switch-mail was used to change the MTA). I fixed this by
removing sendmail from the spec file before rebuilding the SRPM.
3. Installing things like this in /opt isn't so common for Red Hat /
Fedora based distributions...
4. The web based installer for MySQL won't work if SELinux is
running (I realise the download page says that SELinux needs to be
disabled). So I manually created the db and inserted
otrs-schema.mysql.sql and then initial_insert.sql
Chris
PS The UK mirror site is very out of date, that latest version it
has is otrs-1.3.2.
--
Chris Croome