Hi guys!
I would like to know how to use sort by and order by with generic interface.
I' m using otrs 3.1.10
this is my request
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns="http://www.otrs.org/TicketConnector/actions">
<SOAP-ENV:Header/>
<SOAP-ENV:Body>
<TicketSearch>
<UserLogin>root@localhost</UserLogin>
<Password>root</Password>
<SortBy>State</SortBy>
</TicketSearch>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
But my response does not bring nothing. If I remove Sort by it works. What am I missing?
Thanks!