Hi Kristoffer, Kristoffer Gleditsch wrote:
Thanks for the help with publishing the patches. However, I have to admit I'm a bit confused about what is expected of me now.
- Does the publication of the patches on this Wiki mean that someone is assuming any kind of responsibility for keeping them in sync with current OTRS releases? (They are against 1.2.2 or something, so they are already a bit outdated.)
JFI. ((otrs.de)) is not responsible for this Wiki.
- Is Oracle support going to be included in the upstream OTRS at any point?
If it's good, then yes. Our main problem is. that we don't have a current oracle admin. So we do have problems to test OTRS on oracle like we want/need. So the state is still (experimental). Is there somebody on the list with oracle knowledge who can help the OTRS project with an working test instance for OTRS releases?
Right now I've got the feeling that the OTRS developers don't want Oracle support in their application. That's fair enough, although a bit strange, considering http://doc.otrs.org/1.3/en/html/faq.html#AEN1848 . I'm not going to force anyone to support databases they don't want to support. I would, however, appreciate a clarification on this issue.
The OTRS project want to support oracle. OTRS is already working on oracle. But at the moment we need some oracle knowledge to do a good job.
Again, if there are technical issues with the patches which are causing this reluctance to accept them, I can try to fix that. But I need to know about it before I can fix it...
Maybe you are a good oracle admin? :)
Regards,
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!