31 May
2007
31 May
'07
11:32 a.m.
Hi, When I as an admin logs in everything works well and the server response is almost instant. When a normal user uses the system everything takes a while, some seconds for the page to load. I tried to give me the same rights as a normal user but the server is still fast. It seams like the system gets slower depending on how many tickets the user has processed totally. Can this be true ? Any hints in how to troubleshoot this problem further. The otrs version is 2.0.4 with mysql-4.1.20 as db running on RHEL 4, apache. The db is 332 MB 2xXeon 3,4G/2M, 1GB. //Johan