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Salut Laurent,


Laurent Minost schrieb:

> I'm totally approving and agree with this behavior, that's the most
> important thing I think to make a software improving by the time and
> make it better and better. Even if not all personal modifications
> /customizations are useful to everyone, it can be for a few people
> searching for specific features not included by default in OTRS.
> Our OTRS system has been customized and it's more and more a "problem"
> when upgrading version ...

Full acknowledge from me here.


> Does your theme works with OTRS framework v2.2.x please, I see on your
> website it's released for OTRS 2.1.x ?

oh - yes, it's supposed to work with OTRS 2.2.x - somehow I forgot this
little note on our website... now it's there.


> Do you have a "simple" method to avoid losing modifications done on the
> Standard Theme when installing a new one please ?

yes - I don't use the Standard theme for any theme modifications.

> Do you have any english version [or even French :o)] of your website
> please ?

I'm really sorry but, Je ne parlais pas francais :). Well as a matter of
fact, we're currently working on an English version.


au revoir, Torsten Thau

- --
Torsten Thau, Dipl. Inform.
c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz
phone: +49 371 5347 623
cell: +49 176 66 680 680
pgp-key: 0x292F987D
fax: +49 371 5347 625
http://www.cape-it.de
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