Thanks Nils,
But i need use ACL on agent frontend to. When a agent open a ticket for group1, only test1 should show.
This acl CAN do this ?
Send with my iPhone
Le 29 nov. 2009 à 01:05, "Nils Leideck - ITSM" mailto:nils.leideck@leidex.net> a écrit :
Hi,
On 26.11.2009, at 15:11, Guyard Marc NIS wrote:
I want to add a ACL for limiting the services list.
For example, if i have 3 services (test1 / test2 /test3) and 3 CustomerID (group1/group2/group3)
I want group1 can only create ticket with test1, group2 with test2, etc….
I’ve make a test like this but this don’t work :
$Self->{TicketAcl}->{'ACL-Name-test1'} = {
Properties => {
CustomerUser => {
UserCustomerID => [‘group1’],
},
},
Possible => {
Ticket => {
Service => ['test1'],
},
},
};
But with this, all services are show.
Please help me.
include the Frontend Action to the properties section.
Nils Leideck
--
Nils Leideck
Senior Consultant
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