Do you use Virtual Hosts? Do you have different hostnames? It's hard to help when we don't know the details of you apache configuration. - Renée Ikhsan Muhammad schrieb:
Hi everybody,
I am trying to run 2 OTRS instances with only 1 apache and 1 MySql. I am running on Windows XP. I am going to use 1 OTRS for production and 1 OTRS for development, which I call OTRS Prod and OTRS Dev respectively. The path for OTRS production is : C:/PROGRA~1/OTRS/OTRS/ The path for OTRS development is : C:/PROGRA~1/OTRS/otrsdev/
Here what I have done: 1. Create new directory containing the OTRS for development (C:/PROGRA~1/OTRS/otrsdev/)
2. Add include statement in Apache's httpd.conf: # include the OTRS Prod configuration Include 'C:/PROGRA~1/OTRS/OTRS/scripts/apache2-httpd-new.include.conf'
# include the OTRS dev configuration Include 'C:/PROGRA~1/OTRS/otrsdev/scripts/apache2-httpd-new.include.conf'
# ---
2. Change all statement in file 'C:/PROGRA~1/OTRS/otrsdev/scripts/apache2-httpd-new.include.conf' from C:/PROGRA~1/OTRS/OTRS/ to C:/PROGRA~1/OTRS/otrsdev/
3. Change the "use lib" statement in C:/PROGRA~1/OTRS/otrsdev/scripts/apache2-perl-startup.pl use lib "C:/PROGRA~1/OTRS/otrsdev"; use lib "C:/PROGRA~1/OTRS/otrsdev/Kernel/cpan-lib";
4. Create new config.pm. Change the database and home directody in config.pm . $Self->{'Database'} = 'otrsdev';
$Self->{Home} = 'C:/PROGRA~1/OTRS/otrsdev';
Now, when I run the OTRS development , http://localhost/otrsdev/index.pl , it used the otrs production database (otrs) instead of otrs development database (otrsdev) and use all of the library (Kernel) under C:/PROGRA~1/OTRS/OTRS/ instead of C:/PROGRA~1/OTRS/otrsdev. Hence, everytime I made a change in the OTRS develoment the OTRS production is also changing and vice versa.
I have made some experiment, when I changed the order of the include statement in httpd.conf:
# include the OTRS dev configuration Include 'C:/PROGRA~1/OTRS/otrsdev/scripts/apache2-httpd-new.include.conf'
# include the OTRS production configuration Include 'C:/PROGRA~1/OTRS/OTRS/scripts/apache2-httpd-new.include.conf'
# ---
The result is that the OTRS production and OTRS development will use the otrs development database (otrsdev) and use all of the library (Kernel) from C:/PROGRA~1/OTRS/otrsdev.
I am really confused here. Can anyone help me??
Thanx a lot before.
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