Hi OTRS Team,
 
I don't want to give email address in the field Email: while creating user(agents). Right now when I don't give the email address while creating the user, I am not able to create user.
 
I have searched in the database schema. I did not find the entry for this field. The schema where I am able to find this field is user_preferences. Its like this:
# -----------------------------------------------------------------------
# user_preferences
# -----------------------------------------------------------------------
drop table if exists user_preferences;
CREATE TABLE user_preferences
(
    user_id INTEGER NOT NULL,
    preferences_key VARCHAR (150) NOT NULL,
    preferences_value VARCHAR (250),
    INDEX index_user_preferences_user_id (user_id)
);
 
I am not able to get the UserEmail field in the database which actually contains the email address.
 
Could u please tell me how to solve this problem.
 
Thanks and Regards,
Sumeet