Hi Robert, as I'm still a beginner what concerns Perl and I only know the basics, I have choosen the most simple way and that was putting the files in the fs. Besides we also have our Tickets stored in the fs and therefore the otrs data is not in one place anyway. As many others, I am not familiar with CVS and in addition to this I am behind a firewall which probably doesn't allow the access to your cvs-System. So I'm not sure how to provide the Code in a proper way. If someone knows a good way, I will work the Code over again to make it fit to the quality of the rest of the otrs code. regards, Volker Am Mi, den 07.07.2004 schrieb Robert Heinzmann um 19:07:
Hello Volker,
I think this is a good feature. Did you also include this directory into the backup.sh script ? I think this would be important too.
Another thing is that it may be good to place the files into the Database, so everything is in the database and not scattered around the fs, but that is just my opinion :)
Bye,
Robert
Volker Maibaum wrote:
Do you think it would make sense to put this functionality into future releases?
regards,
Volker
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