Hi, On 26.11.2009, at 15:11, Guyard Marc NIS wrote:
I want to add a ACL for limiting the services list. For example, if i have 3 services (test1 / test2 /test3) and 3 CustomerID (group1/group2/group3) I want group1 can only create ticket with test1, group2 with test2, etc….
I’ve make a test like this but this don’t work :
$Self->{TicketAcl}->{'ACL-Name-test1'} = { Properties => { CustomerUser => { UserCustomerID => [‘group1’], }, }, Possible => { Ticket => { Service => ['test1'], }, }, };
But with this, all services are show. Please help me.
include the Frontend Action to the properties section. Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net LeideX.net Nils Leideck - ITSM Greesbergstr. 11 D - 50668 Köln Altstadt-Nord Mobile : +49 (0) 173 2733 892 Tel. : +49 (0) 221 1689 6910 FAX : +49 (0) 221 2711 285 Geschäftssitz: Köln Altstadt-Nord, Amtsgericht: Köln, HRB 10751 Steuernummer: 215/5102/2272, IdNr: 49 303 782 567 http://webint.cryptonode.de / a Fractal project