Hi Laurent, On Di, Aug 14, 2007 at 05:06:10 +0200, Laurent Minost wrote: > Do you know if this feature is foreseen for a future version of OTRS > please and which one ? Its not on the roadmap yet but it won't be changed in OTRS 2.x for sure...., maybe in 3.x. Sorry to be not more specific, but it really isn't planed yet to change this feature. Kind regards, Christian _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev