
Dear All, this is the second time I'm writing you and I have to thanks you for the answers you gave me with my first question. Now I have the following problem. I would create a module in which an agent can select a ticket (among his tickets), then adding a couple of field (e.g. ticket cost and ticket covered by warranty) and save the ticket. But... let's start from the easy things: I'm looking for a simple way to make a choice in the frontend (using a multi-choice menu), giving this info to the backend and performing some actions/query on DB. I was trying to use the BuildSelection function in the AgentModule.pm but I was not successful. Can someone explain me how to use this function? Is there an easy example ready? My first approach has been to use a button in the frontend and try to call another AgentXXX.pm module to introduce more info in the frontend, but I received a message saying the module was not registered in Config.pm. I'm so confused ... :-S Thanks for help! Valerio