11 Mar
2005
11 Mar
'05
1:31 p.m.
Hello, Since we have sometimes long cases with a lot of emails in one ticket, we would like to suggest to add in AgentQueueView the number of articles of a ticket on the right hand side near "status". This would make it much easier to find these tickets. Has anybody done this already? Regards ----------------------------------------------------- Dr. Thomas Kaiser Bayern-CERT Bayer. Landesamt für Statistik und Datenverarbeitung Neuhauser Str. 8, D-80331 München Tel.: +49 (0)89/2119-482 Fax.: +49 (0)89/2119-1482 E-Mail: Thomas.Kaiser@lfstad.bayern.de