Try $QData instead of $Data
On Thu, Jan 14, 2010 at 5:29 AM, Kelly Barrett
Hi all,
I want to be able to display in the AgentTicketZoom page the Comment field of the queue the ticket is in, and also the customer email address.
I've been trying to figure out how to make that data available in the dtl, but I can't seem to figure out exactly how to get that information and make it available through $Data in the template.
Can anyone point me in the right direction on how I can do this?
Thanks, Kelly.
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