[dev] Implementation Planning

16 May 2009

      Dears Developers

Im planning a implementation of OTRS and to do this, I need to know a list
of activities and standard procedures.  Somebody can help me?

Thanks

Renê Boaventura Junior

(+55 21) 9978-9977

P Respeito ao meio ambiente e desperdício não combinam. Pense bem se
realmente precisa imprimir.

                Please consider the impact to the environment and your
responsibility before printing this e-mail.