Hi Chris, On Mo, Sep 19, 2005 at 03:44:41 +0100, Chris Croome wrote:
I'm installing OTRS on CentOS 4 (RHEL4) and there were a couple things I noticed:
1. The Red Hat SRPMs won't rebuild using a non-root account.
2. The RPM I initially built depended on sendmail, but the server I want to run on is using postfix (the CentOS 4 postfix, system-switch-mail was used to change the MTA). I fixed this by removing sendmail from the spec file before rebuilding the SRPM.
OK.
3. Installing things like this in /opt isn't so common for Red Hat / Fedora based distributions...
Into which path do you install OTRS on CentOS? It is not enough to change the installation path in the spec file, you have to adapt the perl-startup files for web servers with mod_perl too for example. Because most OTRS installations are running on SUSE systems we decited to use /opt for installation. We know that this might cause trouble on other systems but we can't maintain OTRS packages for all linux distros. So we would be happy if other people create and maintain installation packages for the different distros, because they know for sure the distro better than we do.
4. The web based installer for MySQL won't work if SELinux is running (I realise the download page says that SELinux needs to be disabled).
Hmm. I don't have any experince with SElinux. What exactly is the problem? Do you have an idea how the webinstaller could be used even if SELinux is installed?
So I manually created the db and inserted otrs-schema.mysql.sql and then initial_insert.sql
Also install the otrs-schema-post.mysql.sql file. Do you have a working installation package now? If you like, we could link to this package via the otrs.org web site or we can put it on our web space. That would be very nice for us ;). But keep in mind, that you would be the maintainer of this package :).
PS The UK mirror site is very out of date, that latest version it has is otrs-1.3.2.
Yes, thanks for this hint. We'll contact the person who mirrors this site and see whats going on ;). Best regards, Christian -- ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769 http://www.otrs.com/ :: Communication with success!