-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Shawn Beasley schrieb:
Has anyone expanded the user db included in otrs to reflect more user information. NOTE: this information should then of cources be available in the ZOOM view for quick reference.
Hi Shawn, I guessthis might help you: http://doc.otrs.org/2.2/en/html/x1536.html#customer-backend-db viele Gruesse, Torsten Thau - -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 pgp-key: 0x292F987D fax: +49 371 5347 625 http://www.cape-it.de -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.3 (GNU/Linux) iD8DBQFGLvH9vXo8m5PgoXQRAsyUAJ9GQ60KfzsSgbdys2pKlVqrbE+nTgCfdNSv BZ0F3sJKnsU+UGIY3Z6Lv54= =zr3n -----END PGP SIGNATURE-----