
7 Nov
2007
7 Nov
'07
9:14 p.m.
Hi Jo, On Nov 7, 2007, at 9:20 PM, Jo Rhett wrote:
Works, thanks! What does 0 and 2 mean in this context?
It only means, that the request should not create a ticket. It means, stop processing the ticket creation and force to show the phone/email mask again (with pre-filled attributes).
Anything else I need to know?
No. :) -Martin -- ((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Address of record: Bad Homburg Local Court: Bad Homburg, HRB 10751 Tax number: 003/240/97521 Chairman: Burchard Steinbild Chief Executive Officer: André Mindermann